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Preferred Blog

Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Three Communications Tools Your Business Needs

Three Communications Tools Your Business Needs

In business, good communication is essential. If you do it right, you can streamline actions that can save your business a lot of money and build incredible efficiencies that can bring your vision to reality. Poor communication, on the other hand, can hinder a business’ ability to prosper. In order for your staff to be able to communicate effectively, they need the tools to do so. Here are three tools that most businesses should have in place to help drive business forward.

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Tip of the Week: How to Create an Email Group in Gmail

Tip of the Week: How to Create an Email Group in Gmail

Email groups are remarkably useful. Instead of sending a copy of an email to each individual recipient, you can effectively create a simple forum post that everyone can participate in—a feature that certainly helps when collaboration is a priority. Let’s go over how you can quickly and easily create a group in Gmail.

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Knowing Phishing Tactics Can Help You Avoid Scams

Knowing Phishing Tactics Can Help You Avoid Scams

Phishing has become one of the great problems for technology users in the 21st century. The ironic part of the whole thing is that it has taken a good old-fashioned social engineering scam to make today’s robust information systems less secure. Phishing is the predominant way that hackers and scammers gain access to the systems they target. Today, we’re going to spell out what to train your employees on to help them identify phishing attacks. 

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Tip of the Week: Setting Your Out-of-Office Message in Outlook

Tip of the Week: Setting Your Out-of-Office Message in Outlook

The holidays are fast approaching and that means people are going to miss work for one reason or another. If you can get away from the office for a little bit, you’ll want to set up an out-of-office message to ensure that others know you will get back to them when you get back to the office. Here’s how you can set up an autoresponder for an out-of-office message in Microsoft Outlook.

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Why It’s a Bad Idea to Use Your Work Email for Personal Accounts

Why It’s a Bad Idea to Use Your Work Email for Personal Accounts

While we’re all for efficiency, there are some boundaries that should not be crossed for everyone’s benefit. Take, for instance, the email you use to subscribe to online services. While it may be tempting (or, for some people, automatic) to use your work email address when you sign up for, say, your Netflix account or an online merchant, we wanted to discuss why this is a bad habit to get into that could have lasting consequences.

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Communication Tools Your Business Needs to Consider

Communication Tools Your Business Needs to Consider

The software you choose to use for your business largely defines the capabilities of it. When it comes to communications there are some very standard options that you probably already have and then there are some more innovative options that can have significant benefits for your staff. Let’s take a look at some of the standard communications options a business might use and how they can use technology to crank it up a bit.

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Should You Archive That Email or Delete It?

Should You Archive That Email or Delete It?

What do you do with your old email messages? Do they just sit around in your inbox and collect dust? If so, this is certainly a wasteful practice, as those emails can accrue over time and take up a sizable chunk of space. The question then becomes, what do you do with the emails to keep them from taking up so much space, especially when you might be paying for the space?

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Businesses Have Access to These 3 Powerful Communications Tools

Businesses Have Access to These 3 Powerful Communications Tools

What kinds of communication tools does your business utilize on a daily basis? Chances are that your communication infrastructure can benefit from some of the latest and greatest solutions on the market. Communication is one aspect of your business that you definitely do not want to skimp on, as failing to implement the proper tools can bleed into other aspects of your organization, including operations and, in return, your bottom line.

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Tip of the Week: Highlighting Messages in Outlook

Tip of the Week: Highlighting Messages in Outlook

Like any email platform, Microsoft Outlook can easily become overwhelmed with messages and conversations—effectively making it counterproductive rather than an asset to you and your team. Let’s take a few moments to go over a simple way that you can use Outlook’s internal tools to make your messages easier to deal with.

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Tip of the Week: Five Ways to Manage Your Email Effectively

Tip of the Week: Five Ways to Manage Your Email Effectively

Email—it’s a business tool that we all use and rely on, but (if we’re being honest) it can be a pain to manage properly. Unfortunately, this can also depreciate the value of the solution to its users. To help prevent these problems, we wanted to share a few tips to assist you with your email management.

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Bad Situations Can Come Down On Your Business Through Phishing

Bad Situations Can Come Down On Your Business Through Phishing

For the past several years, ransomware has been a major thorn in the sides of businesses. Hackers that were once known for “hacking” into networks, changed tactics when encryption just got too strong. Today, these “hackers” use confidence tactics to gain access to accounts. Once they’re in, their strongest tool is ransomware. Let’s look at what makes ransomware so dangerous and how your company can combat the constant attacks that come your way. 

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Tip of the Week: Keeping Your Business Email Secure

Tip of the Week: Keeping Your Business Email Secure

Every business should consider its security one of its top priorities, and with so much business now happening digitally, cybersecurity is a major part of that. Take, for instance, the heightened importance of email in the extended remote workforce. While email is a great business tool, it can also be an avenue that a cybercriminal uses to attack. So that you can better protect your business, we’re discussing some basic email security steps for this week’s tip.

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We’re Seeing an Increase in COVID-19-Related Cyberattacks

We’re Seeing an Increase in COVID-19-Related Cyberattacks

Since the beginning of the COVID-19 situation in March, creating a vaccine has been a major priority. True to form, hackers have begun targeting the very organizations responsible for the vaccine trials. There’s a lesson to be learned, today we’ll discuss it.

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How to Avoid the Influence of a Phishing Scam

How to Avoid the Influence of a Phishing Scam

Phishing emails are a real problem for today’s businesses, which makes it critically important that you and your team can identify them as they come in. Let’s touch on a few reliable indicators that a message isn’t a legitimate one.

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Tip of the Week: Make Email Simpler

Tip of the Week: Make Email Simpler

A strong email solution can bring a great deal of continuity to a business. If it is mismanaged, however, it can quickly become a major pain point. Today, we thought we would go over a couple of ways that you can use your email platform to boost productivity, rather than waste time with it.

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Tip of the Week: How to Automate Sorting Your Emails

Tip of the Week: How to Automate Sorting Your Emails

Emails are a wonderfully useful solution, and quite possibly one of the most commonly used ones in the workplace today. However, not everyone is using every capability that their email solutions offer - and it has led to a lot of time being wasted in the workplace. For this week’s tip, we’ll review how to help cut back on the time spent organizing your emails.

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Don’t Be Snagged by This Google Calendar Phishing Scam

Don’t Be Snagged by This Google Calendar Phishing Scam

Gmail and the applications associated with it seem to have some level of inherent trust among users. We just don’t anticipate threats to come in via something from Google. However, it does happen, as a recent spat of phishing has shown using Gmail and Google Calendar. What’s worse, this particular scam has been around for some time.

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Business Email User Tips

Business Email User Tips

Email is one of modern society’s best ways of staying in contact on both a business and personal level, but only if you’re effectively utilizing it. We’ll help you implement best practices and other methods to get the maximum benefit of your chosen email solution.

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Tip of the Week: How to Consolidate Your Email Management

Tip of the Week: How to Consolidate Your Email Management

Quick question for you: how many email accounts do you have? How many do you have to regularly check? How many different platforms do they utilize? If there’s too many, important communications are easy to miss in the ensuing mess of messages. Fortunately, there are a few ways that this can be avoided, which we’ll review for this week’s tip.

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Learn to Use Email Safely

Learn to Use Email Safely

Email is a core component to many businesses. With 124.5 billion business emails being sent and received each day, that doesn’t seem to be in danger of ending. Are the emails that are coming and going from your business secure? That may be another story, altogether. In order to keep your email security at a premium, we have outlined the following tips:

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      Whatever your industry, there are going to be processes that need to be followed, and this will require no small amount of organization to keep all the moving parts in tandem with each other. Fortunately, tools that can help with your project management needs are readily ava...

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      Preferred is rated Best Places to Work - 3 Consecutive Years!

      Preferred has been named as one of the Best Places to Work in Illinois in 2020, 2021 and 2022. The awards program began in 2006 and is promoted by The Daily Herald Business Ledger in partnership with the Illinois Chamber of Commerce, MRA-The Management Association, the Small Business Advocacy Council and Best Companies Group.