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Preferred Blog

Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Advice an IT Professional Would Give (If They Happened to Be Your Dad)

Advice an IT Professional Would Give (If They Happened to Be Your Dad)

All around the world, fathers and father figures are celebrated this weekend for what they provide to those who call them “Dad.” One of their gifts is the advice they offer to help us all navigate life more safely and successfully—something we strive to provide to all the businesses we work with to support their essential technology.

In light of Father’s Day being this Sunday, we wanted to emulate fathers everywhere and present some IT best practices phrased as the kind of advice these role models so often provide.

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A Fascinating Look at the Intricacies of USB Technology

A Fascinating Look at the Intricacies of USB Technology

Modern technology practically revolves around USB, but what do you really know about what goes on inside the cables and connectors? Let’s explore some of these minute details and see if we can achieve a new appreciation for this technology.

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MACH Architecture is a Revelation for Small Businesses

MACH Architecture is a Revelation for Small Businesses

Businesses are constantly seeking ways to build agility. Like many things, it’s not as easy as just saying it.  If your current technology feels more like a roadblock than a launchpad, it might be time to explore some different strategies. Let's talk about MACH architecture, the powerful framework designed to build a flexible, scalable, and future-ready digital workplace.

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You Need to Think About Cloud Migration Today

You Need to Think About Cloud Migration Today

The cloud is one of those solutions that you’re either taking full advantage of or you have yet to experience the true benefits it can provide. If you’re still on the fence about cloud migration, we have news for you; this decision is actually costing you in the long term. We recommend you explore the possibility of cloud migration by considering why you’re so worried about it in the first place (and why that doesn’t make sense).

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Unlock Your Business Potential with Data Democratization

Unlock Your Business Potential with Data Democratization

Is your business data hard to get to, like it's locked away and only a few people have the key? That can really hold your business back. Imagine if everyone on your team could easily use all the data you create and collect to make better decisions, faster. That's what data democratization is all about, and it’s a powerful tool. In today’s blog we briefly discuss how it works. 

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How Cybercriminals Rip You Off

How Cybercriminals Rip You Off

Cybercriminals are in the business of ripping you off, make no mistake about it. They’ll do what they can to trick you and steal your hard-earned cash. Thankfully, there are common and recurring trends you can look for that expose these fraudsters for what they really are.

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How Computers Power Our Favorite Media

How Computers Power Our Favorite Media

Entertainment has changed a lot over the past several decades. When not too long ago teams of trained professionals were using ultra sensitive film stock to shoot your favorite movies, flatbed editors in dark rooms to edit them, and elaborate film projectors to show them, today there are digital cameras that rely on digital storage, digital editing that you can do from a phone, and OLED screens that use thousands of pixels to provide the clearest picture possible.

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The Many Benefits of Implementing a Cloud Solution for Your SMB

The Many Benefits of Implementing a Cloud Solution for Your SMB

The cloud is an essential piece of technology for any modern business, but how much do you actually know about the cloud in 2025? Any business can leverage the cloud, from small businesses to large enterprises. Let’s discuss what the cloud is, what it does, and how it can help your business reimagine its operations.

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How Downtime Can Sink Your Business (And What to Do About It)

How Downtime Can Sink Your Business (And What to Do About It)

Nothing is more frustrating than when technology should work, but doesn’t for any number of reasons. Of course, it’s also expensive when your technology doesn’t work, which means you’re incurring costs during this downtime period. Today, we want to address the consequences of downtime and what you can do about it to minimize its impact on your business.

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Essential IT Practices Your SMB Can't Afford to Ignore

Essential IT Practices Your SMB Can't Afford to Ignore

There are a lot of regulations out there that businesses need to follow, both for their own good and that of their clients, customers, and associates. Many of these regulations—like the Health Insurance Portability and Accountability Act (HIPAA), the Sarbanes-Oxley Act (SOX), and the Payment Card Industry Data Security Standard (PCI DSS)—are relatively well known and critical to follow.

That said, these regulations dictate many basic practices that, to be completely frank, should already be a priority for every business that cares about its security and efficiency.

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Cook Up Custom Emojis in Emoji Kitchen

Cook Up Custom Emojis in Emoji Kitchen

With so many emojis out there, you’d think there would always be one that says exactly what you mean in any given situation. Well, Google wants to make this a reality, and with their new Gboard mobile keyboard Emoji Kitchen, you’ll get to take advantage of emojis in fun and exciting new ways, like, for example, blending two emojis together. Let’s go over how you can use Emoji Kitchen.

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Protecting Your Business from Cybercriminals

Protecting Your Business from Cybercriminals

The methods criminals use to access money and sensitive information have evolved dramatically. That official-looking email requesting an urgent payment, or a sudden system lockdown demanding a ransom; these are no longer rare occurrences but calculated tactics by modern cyber thieves. 

Cybertheft isn't a one-size-fits-all problem; it's sophisticated, and the types of techniques are designed to exploit vulnerabilities and deceive unsuspecting individuals and businesses. Let’s explore some of the primary ways these digital adversaries operate.

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Why You Shouldn’t Force Remote Employees Back to the Office

Why You Shouldn’t Force Remote Employees Back to the Office

Google has started to implement policies pushing remote staff back to the office, some of which have consequences for noncompliance. This feels like a step in the wrong direction, especially in regards to flexible workplaces and scheduling. Sure, in-person collaboration is great, but it’s hard to argue with the increasing body of proof showcasing the benefits of remote work, especially for SMBs.

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3 Ways to Make Technology More Effective and Safe While Traveling

3 Ways to Make Technology More Effective and Safe While Traveling

This summer, do you plan on getting away from the office for a bit? If so, we have some technology tips for you to help you stay safe and secure while on the go. Here are three ways you can prepare for travel with the right technology.

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Break-Fix IT is Stunningly Insufficient for Modern Businesses

Break-Fix IT is Stunningly Insufficient for Modern Businesses

Remember the days of watching a loading bar slowly crawl across the screen? Or maybe that distinct screech of a dial-up modem connecting? While technology has rocketed forward since then, some businesses still cling to an outdated approach when it comes to managing their IT: the break-fix method.

This means waiting for something to go wrong—a server crash, a software glitch, a security breach—before calling for help. It might seem cost-effective initially, but this reactive stance is becoming increasingly risky and wasteful.

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Technology's Role in Modern Professional Services

Technology's Role in Modern Professional Services

In any professional services firm—whether advising on law, managing finances, designing structures, or developing business strategies—the core value lies in specialized knowledge and trusted expertise. Delivering this value effectively for these types of organizations relies heavily on a powerful technology.

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Cultivating a Cybersecurity Culture That Goes Beyond Checkboxes

Cultivating a Cybersecurity Culture That Goes Beyond Checkboxes

Cybersecurity is non-negotiable for protecting your business. While your awareness as a business owner is key, your employees are your first line of defense. Implementing effective cybersecurity training is crucial, but how do you make it stick?

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Why Proactive IT Support is Your Business' Best Move

Why Proactive IT Support is Your Business' Best Move

Throughout the workday, you’re likely juggling a multitude of responsibilities, from strategic planning to ensuring smooth day-to-day operations. Let’s face facts here: technology underpins nearly every aspect of your business… but what happens when that technology falters? 

Reactive fixes can be costly, disruptive, and ultimately hinder your growth. This is where the power of proactive business technology support truly shines.

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Cape Seguridad, Episode One - Zero-Day Threats

Cape Seguridad, Episode One - Zero-Day Threats

We’ve taken it upon ourselves to change tack a little bit and approach some of our warnings against cybersecurity issues a little differently… namely, by using the format of a daytime soap opera. We hope these occasional blogs will help contextualize how dangerous such threats can be. As such, we encourage you to picture the following in the most melodramatic tone possible, while also remembering how serious these issues are in real life.

For decades, the quiet city of Oak Falls has enjoyed a largely peaceful time, hearing the relaxing waves that lap against the nearby coastline. However, new waves are now being created, with cybersecurity threats emerging every day. Come with us and observe how these threats make life more difficult for those who live and love at Cape Seguridad.

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What Impact Will SaaS Have on Your Business?

What Impact Will SaaS Have on Your Business?

You might remember the good old days of software, and by “good old days,” we mean “good old days of tedium, installing software on computers one by one.” 

Software as a Service, or SaaS for short, has put an end to those days and has made way for better options for SMBs. Today, we want to look into these subscription-based tools and showcase their benefits.

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      All around the world, fathers and father figures are celebrated this weekend for what they provide to those who call them “Dad.” One of their gifts is the advice they offer to help us all navigate life more safely and successfully—something we strive to provide to all the bu...

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      Best Places to Work - 5 YEARS STRONG!!

      Preferred is once again, honored for being a Best Place to Work for the fifth straight year!  Our team is what makes Preferred a Best Place to Work.  

      Daily Herald Suburban Business 2024 Best Places to Work Honorees The Daily Herald Suburban Business has announced the names of 51 companies, in 5 categories of competition, that are honored as the 2024 Best Places to Work in Illinois. This statewide survey and awards program was designed to identify, recognize and honor the best places of employment in Illinois, benefiting the state's economy, its workforce and businesses.