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Exciting News! Preferred Acquires Business System Solutions Grand Rapids Learn More
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Outsourced IT Support from Preferred

Total Network Care Maintenance Plan

Reduce downtime, increase profitability, and make your technology work for you.

Total Network Care is dedicated to keeping your technology investment up and running smoothly so you can focus on your business.  You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Change the way you think about IT with Total Network Care.

Think of us as your Outsourced IT Department.  We strategically optimize and protect your infrastructure while performing day-to-day maintenance that keeps your users from experiencing downtime.

24/7/365 Proactive Monitoring and Maintenance

Detect and stop IT issues before they affect your bottom line.

Preferred's IT Services  are built to cover all of your IT support needs, from your employee workstations to your servers, and even other devices on your network that are necessary for your organization's efficiency.  By performing regular maintenance and monitoring your systems 24x7x365, we can drastically reduce the amount of downtime your staff experience.  Our team is always looking out for your business and your goals, and can help you meet your IT needs as you expand.  Our proactive maintenance can keep your IT investments running smoothly and our experienced support staff can assist your users with any technology-related issues.

The Benefits of Flat-Rate IT

Finally budget your IT expenses

Imagine being able to finally budget your technology.  Imagine how much faster issues will get resolved if your entire staff can call for support without increasing your monthly IT expenses.  With Total Network Care, you and your staff can rest assured that you can focus entirely on other business issues that need your attention, not your IT.  In the long run, you save money with fewer issues, less downtime, and a no-surprises flat-rate that's designed to work for small businesses.

Supplement Your Current Internal IT

Benefit from Total Network Care 's Flexibility

Already have an internal IT department or a technical guru on site that handles most of your day-to-day IT issues?  Total Network Care isn't out to replace them, but we can certainly supplement and assist your current internal IT staff providing our 24x7x365 monitoring, maintenance, and support.  Your current IT staff will be able to take advantage of us as we strive to prevent downtime.  If your current IT department is overloaded, Total Network Care is the perfect solution for lightening their workload to ensure the rest of your company continues to function without a hitch.

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      Latest News

      Preferred Communication Systems Acquires Business System Solutions’ Grand Rapids Operations, Expanding Midwest Footprint

      GRAND RAPIDS, MI, UNITED STATES, December 3, 2025 -- Preferred Communication Systems (Preferred), a leading provider of Managed IT and Cybersecurity services headquartered in Chicago, Illinois, proudly announced the acquisition of Business System Solutions’ (BSS) Grand Rapids location.

      This strategic acquisition enhances Preferred’s presence in the Midwest and strengthens its commitment to helping small and mid-sized businesses achieve peace of mind and a better bottom line through technology.