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We make it easy! Choose the way you would like to initiate support.

Over the years we have listened to our clients and implemented many ways to request support based on their needs. If you have an idea let us know! Connect to us Now!

Get Phone Support

708-781-7110

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Create and manage tickets via our Portal.
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Create Ticket by Email

Ticket by Email

Send an email to the Help Desk to create a ticket.
Create Ticket by Voicemail

708-781-7110

Dictate your issue straight to a voice mail ticket.

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Support Documentation

Support Documentation

Are you looking for support documentation or other materials? Head over to our Downloads area and select the materials you are looking for and save them locally!

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Latest Blog Entry

Selecting a managed service provider should be like selecting any employee. You need to make sure that your expectations are going to be fulfilled, and that your selection will be there when you need them to be. However, the criteria you examine your potential IT service pro...

Latest News

Preferred Communication Systems Now Delivers Dark Web Monitoring Services through ID Agent Partnership

TINLEY PARK, IL – NOVEMBER 1, 2017 – Preferred announced its new Dark Web monitoring services provided through its partnership with ID Agent, provider of Dark Web monitoring and identity theft protection solutions. With Dark Web ID, Preferred offers around the clock monitoring and alerting for increasingly compromised digital credentials, scouring millions of sources, including botnets, criminal chat rooms, peer-to-peer networks, malicious websites, bulletin boards and illegal black market sites.