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We make it easy! Choose the way you would like to initiate support.

Over the years we have listened to our clients and implemented many ways to request support based on their needs. If you have an idea let us know! Connect to us Now!

Get Phone Support

708-781-7110

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Create and manage tickets via our Portal.
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Create Ticket by Email

Ticket by Email

Send an email to the Help Desk to create a ticket.
Create Ticket by Voicemail

708-781-7110

Dictate your issue straight to a voice mail ticket.

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Support Documentation

Support Documentation

Are you looking for support documentation or other materials? Head over to our Downloads area and select the materials you are looking for and save them locally!

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Latest Blog Entry

Managing your businesses technology is important because your operations rely heavily on efficient access to information. One advantage that secure and reliable IT provides is the ability to remain competitive, as the slightest advantage could mean a world of difference in y...

Latest News

Preferred Named One of Ingram Micro’s Fastest-Growing SMB Channel Partners in the U.S.

Tinley Park, IL June 20, 2014 – Preferred today announced it was named to the Ingram Micro 2014 SMB 500. The annual list recognizes the top 500 fastest-growing Ingram Micro U.S. channel partners serving the small and midsize business (SMB) market. 

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