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Preferred Blog

Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Vince Arden is the founder and President of Preferred Communication Systems. He is a graduate of DeVry University with over 30 years of experience in the IT industry. In addition to providing leadership in sales, marketing, project management, and service delivery at Preferred, Vince provides Virtual CIO-level services for the 4th-largest Realtor Association in the nation and to an Inc. 500 fastest growing company. He has been interviewed by industry publications like Redmond magazine, CRN News, and Continuum for his expertise related to cloud computing and the managed IT services industry. He also lends his voice as a contributing author for the Cloud Business Review.

His core purpose is to, "Help people achieve their greatest potential in work and L.I.F.E." He passionately works toward making this a reality in every aspect of life, including his areas of expertise, such as thought leadership, ideation, communication, team building, and Servant Leadership. Vince models building strong relationships, both with his team at Preferred and with his clients. He strives to build a network of people he can embolden to work smarter, so that they may ultimately be able to live better.

What Impact Will SaaS Have on Your Business?

What Impact Will SaaS Have on Your Business?

You might remember the good old days of software, and by “good old days,” we mean “good old days of tedium, installing software on computers one by one.” 

Software as a Service, or SaaS for short, has put an end to those days and has made way for better options for SMBs. Today, we want to look into these subscription-based tools and showcase their benefits.

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Security Neglect is Expensive… Is Your Business Sufficiently Secured?

Security Neglect is Expensive… Is Your Business Sufficiently Secured?

Cyberthreats aren’t just occasional inconveniences, especially nowadays. They are constant, evolving, and some are so highly sophisticated that you can hardly blame yourself if you fall victim to them. This is why proactivity is so important. Businesses that take a reactive approach to cybersecurity find themselves in a never-ending cycle of damage control. Without a purposeful cybersecurity strategy, any organization faces recurring breaches, data loss, and ultimately a situation where customer distrust can result in the company's financial ruin. This month, we thought we would take a look at why having a comprehensive cybersecurity strategy that addresses these risks is so critical for the modern business to accomplish.

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How to Implement More Engaging Cybersecurity Training

How to Implement More Engaging Cybersecurity Training

Cybersecurity is far from the most engaging topic out there, but that doesn’t diminish its importance. You, as a business owner, need to know how to protect your business from today’s threats, but your employees also need to be actively involved in the cybersecurity of your company. Today, we’re exploring how you can implement better cybersecurity training practices into your business.

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Don’t Let an Old POS Hurt Your Business: 5 Clear Upgrade Signals

Don’t Let an Old POS Hurt Your Business: 5 Clear Upgrade Signals

Your Point of Sale (POS) system does more than ring up sales, it’s the control center that keeps your entire operation running. From processing payments to managing inventory and generating reports, it plays a vital role in your daily business flow. Like any technology, a POS system can get old, glitchy, or just fall behind. If you’ve been questioning whether yours is still doing the job, here are five clear signs that it’s time to move on and upgrade to something better.

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Is the Golden Age of Engagement Over for Facebook for Business?

Is the Golden Age of Engagement Over for Facebook for Business?

For years, Facebook was the undisputed king for businesses seeking online engagement. Its massive user base offered unparalleled reach, connecting companies with billions globally. Sophisticated tools allowed precise audience targeting based on demographics, interests, and behaviors. Businesses effectively built brands, fostered communities through direct interaction in comments and groups, drove website traffic, and even handled customer service, often benefiting from significant organic visibility.

However, as time has passed, the landscape has dramatically shifted.

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Three Tips to Turn You Into a Web Browsing Wizard

Three Tips to Turn You Into a Web Browsing Wizard

Most of us use our internet browser every single day without thinking twice. Open tab, type something, click stuff, maybe panic a little when 42 tabs are open. Your browser can actually do a lot more for you, including saving you time and keeping you organized. This month, we thought we’d give you three browser tips that can seriously help you.

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Three Considerations for Your Data Center Solution

Three Considerations for Your Data Center Solution

If given the opportunity, would you rather manage a room full of big, bulky servers to maintain an in-house data network, or would you prefer to decentralize your infrastructure to make it more accessible, redundant, and secure? A data center can help you do just that, and it’s not nearly as difficult or as complicated as you might think to utilize one.

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Start Strong: A Step-by-Step Guide to Building the Right IT Plan for Your Business

Start Strong: A Step-by-Step Guide to Building the Right IT Plan for Your Business

Starting a new business is an exciting journey, but making the right technology choices is crucial for long-term success. A solid IT plan ensures smooth operations, security, and scalability. This month, we teach you some ways you can go about building one.

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Why Ignoring IT Can Cost Your Business Big

Why Ignoring IT Can Cost Your Business Big

Think about running a small or medium-sized business. It's like trying to juggle a million things at once. You're super focused on keeping your customers happy, making sure your team is doing well, and, of course, making money. Among all of that, there is something that often gets overlooked: the technology that makes all of your efforts possible.

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Stop Worrying About IT and Have Your Business Remain Secure and Productive

Stop Worrying About IT and Have Your Business Remain Secure and Productive

Technology is the engine driving success in our community. From managing daily operations to engaging customers, reliable IT is no longer optional. Keeping that engine finely tuned—ensuring hardware, software, and networks are always up-to-date—presents a significant challenge. Technology evolves at lightning speeds, and managing it can feel like a constant, resource-draining battle, pulling you away from focusing on your core business.

Is your current IT setup empowering your growth, or is it quietly creating risks that could derail your progress? Many businesses operate with technology that feels "good enough," unaware of the hidden dangers lurking beneath the surface.

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Three of the Best Reasons Why VoIP Should Be On Your Radar

Three of the Best Reasons Why VoIP Should Be On Your Radar

VoIP, or Voice over Internet Protocol, is great. It can be a pivotal tool to help you transform your business’ communications infrastructure, provided you implement it with intention. Today, we want to share three of the biggest benefits your business can expect to enjoy from switching to a VoIP solution.

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Why You Should Consider Cloud Storage for Your SMB

Why You Should Consider Cloud Storage for Your SMB

Data storage is hardly the most interesting topic out there, but it’s one that your business needs to consider if it’s going to flourish in the modern era. The cloud offers you real benefits from traditional on-premises file storage, all while being cheaper and more efficient. Let’s take a look at three reasons you might consider cloud storage over in-house infrastructure for your company’s data storage needs.

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Are You Ready to Mitigate Any Potential Data Loss? You Need to Be!

Are You Ready to Mitigate Any Potential Data Loss? You Need to Be!

There are plenty of reasons why a business might lose some or all of its data, ranging from cyberattacks to hardware failure. Unfortunately, there isn’t any real reason your business won’t be one of the unlucky ones.

This makes it imperative that you prepare for this eventuality. Let’s discuss how to do so with the help of data redundancy.

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A Brief Look at Physical Security Technology

A Brief Look at Physical Security Technology

Security should be at the top of any business owner’s list of priorities. While cybersecurity often gets the spotlight, physical security is just as critical; after all, if someone can walk in and steal your equipment, all the firewalls in the world won’t help you. Fortunately, technology has made it easier than ever to protect your business from physical threats. Here are some physical security technologies small businesses can use to keep their assets safe.

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Why DIY IT is Costing Your Business More Than You Think

Why DIY IT is Costing Your Business More Than You Think

Running a business today without technology is pretty much impossible. Whether it’s email or messaging for communication or point-of-sale software for stores, every business depends on tech. Where there’s tech, there has to be someone to manage it.

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One Way to Protect Your Data: Hand It Out Less

One Way to Protect Your Data: Hand It Out Less

We all know companies collect a lot of data. After all, your business is no exception to this rule, and you likely collect significant consumer data to facilitate operations. But if you get the itch to protect your personal privacy (and you should), there are ways to limit how much advertisers, criminals, and other companies can gain access to. Here are just a couple of ways.

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Potential Legislation Could Require End-of-Life Disclosures for Consumer Tech

Potential Legislation Could Require End-of-Life Disclosures for Consumer Tech

An expiration date helps to make sure you aren’t buying fast-turning foods at the grocery store, and now, the technology industry is making strides to establish a similar standard. A new industry report recommends new legislation pushing for End-of-Life (EoL) disclosure, which would, in theory, allow businesses and consumers alike to make more informed purchasing decisions. What does this mean for your business?

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Celebrating World Backup Day!

Celebrating World Backup Day!

There you are, working on the most important project of your career. You’ve worked through the initial problems and are making progress, and then your computer crashes. Panic sets in. You reboot, hoping that will fix the problem. It doesn’t. This is the nightmare scenario that haunts businesses and individuals alike. If you don’t have a solid backup plan, you’re one spilled coffee or rogue virus away from disaster. 

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Using AI and What to Expect in the Future

Using AI and What to Expect in the Future

Artificial intelligence is taking over enterprise computing. So much so that there is some degree of cynicism among CIOs and other technology leaders about what exactly AI can do for them. The reality is that AI can do some pretty remarkable things and is advancing pretty quickly, but if you are expecting it to transform your business with minimal effort, you might be in for a rude awakening. This month, we want to take a look at how AI is beneficial for businesses and what to expect from the technology in the near future. 

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We’ll Help Give Your IT Team a Hand

We’ll Help Give Your IT Team a Hand

Technology is the cornerstone of most modern business operations, making supporting this technology more important than ever. That’s one reason we’re so proud to provide IT assistance to our fellow businesses.

As we’ve done so, however, we’ve noted that some assistance is required more often than other forms of support. Let’s go over what some of these usual suspects are, and why it is so helpful to have someone (ideally, us) assisting you in managing them.

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      You might remember the good old days of software, and by “good old days,” we mean “good old days of tedium, installing software on computers one by one.”  Software as a Service, or SaaS for short, has put an end to those days and has made way for better options for SMBs...

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      Best Places to Work - 5 YEARS STRONG!!

      Preferred is once again, honored for being a Best Place to Work for the fifth straight year!  Our team is what makes Preferred a Best Place to Work.  

      Daily Herald Suburban Business 2024 Best Places to Work Honorees The Daily Herald Suburban Business has announced the names of 51 companies, in 5 categories of competition, that are honored as the 2024 Best Places to Work in Illinois. This statewide survey and awards program was designed to identify, recognize and honor the best places of employment in Illinois, benefiting the state's economy, its workforce and businesses.