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Preferred Blog

Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Stop Letting IT Problems Fester

Stop Letting IT Problems Fester

Let me tell you a deep, dark secret about some of your employees... one that you might be a little surprised to hear: 

They aren’t reporting issues to you.

This can snowball into much larger problems. Let’s discuss.

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Taking a Look at the IT That Fuels NASA’s Success

Taking a Look at the IT That Fuels NASA’s Success

Perseverance recently paid off, with the successful touchdown of the so-named Mars rover. In light of this, let’s consider a past rover launch and how a technical issue it encountered provides a case study for anyone whose business relies on technology.

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Tips to Improve Business Productivity

Tips to Improve Business Productivity

Productivity improves as time management improves. It seems like a simple notion, but if you aren’t deliberate about managing your time, there isn’t much positive movement that is going to be had in the productivity meter. This month, we thought we would help you by giving you a few strategies that will work to improve your employees’ productivity. 

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Not All Industries Use the Same Solutions

Not All Industries Use the Same Solutions

Professional services include some of the oldest professions in the world, and some of the newest. Regardless of what kind of professional services business you run, it is hard to continue to meet your customer’s needs without incorporating some technological changes. Furthermore, there are new innovations that can help your business thrive. Let’s examine some of this technology to see if it could benefit your business.

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VoIP Is the Ultimate Addition By Subtraction

VoIP Is the Ultimate Addition By Subtraction

With high-speed Internet practically being a necessity for today’s business, it isn’t a surprise that Voice over Internet Protocol has taken off in popularity over the past couple of years. A business that utilizes VoIP for communications rather than a telephone provider can expect to benefit in many ways. These are just a few of them.

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3 March IT Holidays You Should Know

3 March IT Holidays You Should Know

If you look hard enough, there is a “novelty” holiday for just about every day of the year. While many are of the fun and goofy variety, like March 13 being National Earmuff Day and March 28 being National Something On a Stick Day, others are used to remind us of important ideals and practices. Let’s take a few moments to shine a light on those days dedicated to important information technology concepts (even though we’ve technically missed National Technology Day, on January 6, Data Privacy Day, on January 28, and National Clean Out Your Computer Day, on February 8).

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Threats Can Come From Inside Your Business, Too

Threats Can Come From Inside Your Business, Too

With so many companies having to deal with security problems coming in from the Internet, they may think that securing against an attack coming in from the outside is where all their attention should go. This can be an oversight that could have dire consequences for your business. This month, we tell you why you need a security strategy that protects your data and infrastructure from all manners of threats—inside or outside your network.

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AI Can Help You Run Your Business Efficiently

AI Can Help You Run Your Business Efficiently

Not everyone understands the ways that businesses can leverage artificial intelligence, among the most popular of emerging technologies, to improve the way they do business. This is because there is fundamental confusion about what exactly AI is capable of. This month, we thought we would take a brief look at AI and how it can be used by even the smallest business to build more efficient operations.

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What Will the Workplace Look Like After COVID-19?

What Will the Workplace Look Like After COVID-19?

As vaccines are showing promising results, we finally seem to see a light at the end of the COVID-19 tunnel. While it is still early to “look back on” the pandemic (after all, we are far from out of the woods), it makes sense to look to the future and consider how the lessons we’ve learned will continue to impact us—and this is perhaps nowhere truer than in the workplace.

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3 Scenarios Where Data Backup Can Save Your Business

3 Scenarios Where Data Backup Can Save Your Business

Know it or not, your business takes in and creates a lot of data. Most of this data, like most items and information, isn’t worth much. Some of it, however, is crucial to your business’ ability to operate. If a situation comes along where you are faced with the prospect of losing your data, it will be much better to have a backup plan in place than not.

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Cultivating Good Business Communication is Critical

Cultivating Good Business Communication is Critical

Communication is key to any good relationship, and this is even more true when that relationship is based in a business setting. This is the case whether you’re referring to the correspondence between an organization and its clientele, or the collaboration between employees as they complete their tasks. Let’s consider four things small businesses can and should do to create a communications strategy that encourages their success.

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Business Technology Comes in All Shapes and Sizes

Business Technology Comes in All Shapes and Sizes

Businesses use a vast array of technology for several different purposes. Some businesses use a muted strategy, while others depend on a technology-centered strategy to completely run their business’ operations. With businesses really trying to maximize their profitability, many turn to the automated tools offered by technology to cut their human resources costs. This month we thought we’d discuss some of the basic technology that even the smallest businesses are using to get ahead in a time when it is easy to fall behind. 

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Let’s Take a Look at Some Popular Internet Scams

Let’s Take a Look at Some Popular Internet Scams

The year 2020 hasn’t been kind to many people. Between the COVID-19 pandemic, the resulting economic downturn, and the people looking to take advantage of these negative circumstances, it’s hard to know what to do to keep from becoming a victim. What helps is to take a thorough examination of where your business’ weak points are. This month, we thought we would take a look at cybersecurity by examining the perpetrators and their methods. 

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Why You Need to Prioritize Backup and Recovery

Why You Need to Prioritize Backup and Recovery

It doesn’t take a lot of consideration to know that your business is extremely limited without its data. There are dozens of antivirus solutions on the market for this very reason. One of the best ways to protect your digital assets is to back up data using a reliable backup platform. In today’s blog, we’ll go over a few basic considerations to make if you want a data backup that you can trust.

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Ease Your Mind with Managed IT Services

Ease Your Mind with Managed IT Services

Your business relies on technology to keep operations moving, but your technology relies on you to stay functional. While many small businesses will choose to forsake an in-house IT department in favor of a self-service model, this is a costly maintenance practice that could put your IT in jeopardy. Instead, your organization should invest in our managed IT services, which have the possibility to show your business an entirely new way of managing technology assets.

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Mobile Devices in the Workplace

Mobile Devices in the Workplace

Smartphones are everywhere. You go to the supermarket, people are on their phones, you go to the gym, people are on their phones. Go into the office? People are constantly on their phones. All that phone use cannot be in the best interest to organizational profitability. The question becomes, do smartphones help or hurt business? Let’s get into it.

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A Look at Modern Networking

A Look at Modern Networking

There are times when people take their technology for granted. One of the most under-the-radar, yet still critical parts of a business’ technology infrastructure is the networking equipment. By this we mean the hardware that connects your business to the Internet and to your network. We are talking cables, switches, and routers. This month, we will take a look at typical office networking found in 2020 and the technologies that are primed to replace them. 

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Knowing Your Technology Means Knowing What to Expect

Knowing Your Technology Means Knowing What to Expect

For most businesses, inventory is a big deal. That’s why it is so surprising that many of the same businesses that depend on their inventory and supply chain fail to properly inventory their technology. This month, we’ll discuss the importance of keeping a technology inventory.

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The Help Desk Keeps Business Running Smoothly

The Help Desk Keeps Business Running Smoothly

When there’s a computer problem, downtime ensues, and productivity suffers. It’s really that simple. Your staff isn’t running on all cylinders because they are always having to restart, the software they need isn’t working properly, or they simply forgot their password.

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Is Automation Really a Threat for Workers?

Is Automation Really a Threat for Workers?

Automation has helped many businesses improve their output and efficiency, but what is the cost to the people that work for these organizations? Many systems rely on the autonomy of artificial intelligence systems to keep certain tasks and workflows on point. Automation could replace up to a quarter of the current workforce in the next ten years, so people are naturally skeptical and worried about how safe their jobs are going to be with more and more businesses utilizing software automation. 

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Latest Blog Entry

I’m not sure we need to tell you how important passwords are: they are the front-line defense to most of the accounts you create. What is often overlooked is the strategy of how to use a password to successfully protect accounts and data. Today, we will discuss best practice...

Latest News

2020 Best Places to Work in Illinois

Preferred has been named as one of the 2020 Best Places to Work in Illinois. The awards program began in 2006 and is promoted by The Daily Herald Business Ledger in partnership with the Illinois Chamber of Commerce, MRA-The Management Association, the Small Business Advocacy Council and Best Companies Group.