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Preferred Blog

Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

If These 5 Technology Problems Sound Familiar, You Aren’t Alone

If These 5 Technology Problems Sound Familiar, You Aren’t Alone

As necessary as technology is in modern business operations, a variety of common IT-related obstacles must be overcome for your efforts to succeed. Fortunately, partnering with a managed service provider (MSP) can make these obstacles less “mountain” and more “molehill.” Let’s examine some of the most often seen business technology challenges and discuss how a relationship with an MSP helps alleviate them.

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Improve Your Opportunities with Managed IT Services

Improve Your Opportunities with Managed IT Services

We love to highlight how technology helps businesses thrive, particularly small and medium-sized businesses with a lot of growth potential but limited by their budgets. This is why we provide SMBs with managed IT services specifically designed to drive business growth. If you have yet to consider outsourcing your IT needs, you could be missing out on a golden opportunity to alleviate many of the pain points your organization suffers from on a daily basis.

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With Preventative IT, You Save Tons of Capital

With Preventative IT, You Save Tons of Capital

As a small business, we’re sure you want to improve your profit margin so that you can offer more exciting and innovative services or products. One way that many businesses bleed capital is through their IT expenses. While it might make sense on paper to address technology challenges only when they present themselves, the truth is the exact opposite.

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Your Business Relies on Its Technology, So Make the Most of It

Your Business Relies on Its Technology, So Make the Most of It

Information technology—IT—is a necessity for the vast majority of modern businesses to function. For the sake of these businesses and their operations, it pays to optimize this IT by any means available.

Let’s go over the benefits that a relationship with a managed service provider gives businesses, particularly regarding the overall efficiency these businesses see as a result.

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We’re a Managed Service Provider… So, What Does That Mean?

We’re a Managed Service Provider… So, What Does That Mean?

There are significant benefits to be had by businesses that choose to seek out IT services and assistance from a managed service provider like us. We’re very aware that our word isn’t going to be super convincing on its own, of course, so let’s review what a managed service provider can do and how working with us can help your business.

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The Right IT Company Can Take Your Business to the Next Level

The Right IT Company Can Take Your Business to the Next Level

With technology being so important for all businesses in at least some capacity, it’s no small wonder that effectively using it (and having someone on-hand to manage it all) is tremendously valuable for any company. This is where a managed service provider (MSP) can be helpful, even for businesses that have a dedicated IT department. All small businesses benefit from working with an MSP.

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Grow Your Business with Managed IT Services

Grow Your Business with Managed IT Services

Across the board, modern businesses rely on no small amount of technology to support their operations, making it key that you, one, have the technology your operations require, and two, have the means to keep this technology operational. Fortunately, managed services help you by providing both. Let’s review what managed services are, and how they work.

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It’s Time to Plan Next Year’s Budget, so Consider Managed IT Services

It’s Time to Plan Next Year’s Budget, so Consider Managed IT Services

As we’re in the midst of Q3 of 2023, common wisdom says that now is about the time that small businesses should be planning their budgets for the next fiscal year. As such, if you haven’t already done so, it’s time to give managed IT services some serious consideration.

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One Hidden Benefit of Managed IT Services

One Hidden Benefit of Managed IT Services

We hate to be the bad guy, but we’re certain that you cannot multitask nearly as well as you think you can. Multitasking is just not how the human brain works, and whether or not you believe in the psychology of it, we think you stand to benefit by outsourcing some of the tasks on your plate to a managed service provider.

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So, What Can the Cloud Do For Your Business?

So, What Can the Cloud Do For Your Business?

Since it first entered the mainstream in the mid-2000s, cloud computing has become a cornerstone of businesses of every size and shape. The big question that remains, however, is what your business could lean on the cloud to do. Let’s go over the multitude of options that the cloud opens up for a business.

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How do Managed Services Stack Up to Break/Fix Services in Price?

How do Managed Services Stack Up to Break/Fix Services in Price?

Outsourced IT is a great option for the modern small business, and no matter where your shortcomings lie in managing technology, we are confident you can find value in the service. Whether you need a full-fledged IT department or someone to help implement new solutions, we’ve got you covered, and for the right price point, too! Let’s take a look at some of the trends you can expect from managed IT, as well as how they influence the costs compared to those of the traditional break-fix model.

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Burnout is a Bad Thing, Just Ask Your In-House IT Team

Burnout is a Bad Thing, Just Ask Your In-House IT Team

Burnout—a psychological process that can impact an employee and lead to stress, exhaustion, depression, and frustration—is a serious threat to any workplace. However, have you ever considered the potential harm that could be done if your IT-focused staff members succumbed to these feelings? Let’s examine the phenomenon of IT burnout, and how we can help fix it.

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Your Business Could Use Managed IT Services

Your Business Could Use Managed IT Services

If you suspect that your organization has trouble managing its technology, you are far from the only one. Small businesses tend to have more difficulties with technology management and maintenance compared to their enterprise-level counterparts, mostly due to limitations placed on resources and time. You can make things much easier for your business by working with a managed service provider.

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Small Businesses Can Rely On Managed IT Services for Key Improvements

Small Businesses Can Rely On Managed IT Services for Key Improvements

What makes a small to medium-sized business so different from a large, enterprise-sized one? The amount of people and moving parts, of course, but if you really consider it, there isn’t all that much. This is why when looking to control your small business’ IT support costs, choosing managed IT services is a good option. This month, we thought we’d take a look at some of the other benefits managed IT can bring your organization:

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Homeland Security is Warning Businesses to Update Google Chrome

Homeland Security is Warning Businesses to Update Google Chrome

We realize that it’s one thing for us to tell you how important it is to update your software. After all, we’re tech guys, so we worry about that kind of thing all the time. Hopefully, it’s quite another matter when Homeland Security does it, which is why we’re really hoping that you take heed of this warning and update Google Chrome.

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Monitoring Your IT is a Crucial Step to Success

Monitoring Your IT is a Crucial Step to Success

Your business’ technology is extremely important to your business’ success and ensuring that it is functioning as designed has to be an ongoing priority. This can be harder than you may think. Today, we’ll go over how you can actively confront this challenge and keep your IT running as it should. 

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Think Of Managed Services as Healthcare for Your IT

Think Of Managed Services as Healthcare for Your IT

When you feel under the weather you visit the doctor, they examine you and prescribe a remedy. It’s a pretty simple process; and a relationship that is important to maintain your health. A managed service provider functions the same way for a business. Let’s take a look at the similarities.

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Remote Monitoring and Managed IT, and the Impact it Has on Small Business

Remote Monitoring and Managed IT, and the Impact it Has on Small Business

With more people than ever working from home, their ability to receive the support they need to keep their devices in top working order is crucial. As a result, many businesses have turned to managed IT service providers to maintain their employees’ computers. MSPs like us utilize a tool called remote monitoring and management software (RMM). Let’s discuss what it is and why it is so useful for managing your company’s IT. 

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What Your IT Documentation Needs to Include, and Why

What Your IT Documentation Needs to Include, and Why

It is important that you have a handle on the technology that your business utilizes, which will require you to maintain comprehensive documentation regarding it and its support. Here, we’ll go through what a managed service provider includes in this documentation, as well as how it is used.

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Why We’re Just Waiting for Break/Fix IT Services to Go Away

Why We’re Just Waiting for Break/Fix IT Services to Go Away

As much as we hate to admit it, the first thing that many people still think of when they hear the term “tech support” is the experience that comes with an antiquated approach to technology services: the break/fix method. Fortunately for us, we are seeing many businesses make the better decision, and turn to the clearly superior option, managed IT.

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      How can you know when your organization should upgrade its technology infrastructure? The truth is that it’s not always immediately obvious when you should do so, as there are countless factors in play to consider at any given time. Today, we want to help your business deter...

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      Preferred is rated Best Places to Work - 3 Consecutive Years!

      Preferred has been named as one of the Best Places to Work in Illinois in 2020, 2021 and 2022. The awards program began in 2006 and is promoted by The Daily Herald Business Ledger in partnership with the Illinois Chamber of Commerce, MRA-The Management Association, the Small Business Advocacy Council and Best Companies Group.