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Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Law Firms Can Turn Compliance into a Competitive Advantage

How Law Firms Can Turn Compliance into a Competitive Advantage

For most law firms, compliance feels like a necessary headache, something you manage just to avoid penalties, not something that helps you win clients. But what if the very systems and safeguards you put in place to stay compliant could also become one of your strongest differentiators?

When implemented strategically, compliance does more than keep regulators happy. It can demonstrate your firm’s professionalism, build trust with clients, and even enhance your operational efficiency.

In a profession where reputation and confidentiality are everything, compliance offers necessary defense and, the way we see it, opportunity.

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5 Steps to Building a Compliance-Ready IT Roadmap

5 Steps to Building a Compliance-Ready IT Roadmap

Cybersecurity and compliance? They are inseparable from growth.

Regulatory standards like HIPAA, FINRA, and CMMC II demand more than technology. Especially if you’re in an industry like financial services, healthcare, or DoD contracting, regulatory standards require strategy.

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How to Build a Cybersecurity Culture (Even Without a Big IT Team)

How to Build a Cybersecurity Culture (Even Without a Big IT Team)

If there’s one truth we’ve learned supporting businesses for over two decades, it’s this: cybersecurity isn’t just an IT issue, it’s a people issue. That’s why over 90% of cyber attacks use social engineering to gain access into systems and user accounts.

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HIPAA Compliance Checklist for Small Businesses

HIPAA Compliance Checklist for Small Businesses

Many small businesses don’t think about HIPAA until it’s too late. Yet if your organization handles or even touches protected health information (PHI), from patient records to insurance data, you’re subject to HIPAA’s security and privacy rules.

That includes medical practices, wellness startups, law firms, and even marketing agencies serving healthcare clients. For many, compliance feels complex or out of reach, but it doesn’t have to be. With the right structure, HIPAA readiness becomes part of your everyday operations, not an occasional scramble.

This guide outlines what every small business should know, along with a practical checklist to help you build and maintain HIPAA compliance with confidence.

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Reactive vs. Proactive IT: Which Side Is Your Business On?

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Every growing business reaches a crossroads: keep reacting to IT problems as they come or get ahead of them.

For many small and midsized organizations, that choice determines far more than just uptime. It defines how productive your people can be, how confident your clients feel about your security, and how fast your company can grow.

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The Top 10 Cybersecurity Mistakes SMBs Make (and How to Fix Them)

The Top 10 Cybersecurity Mistakes SMBs Make (and How to Fix Them)

Every week, we talk with business leaders who think their cybersecurity is covered until it’s not.

For many small and midsized businesses (SMBs), a cyber incident isn’t just an IT problem. It’s a business interruption, a compliance headache, and a reputational hit that can take months to recover from.

The truth is, most cyber risks are preventable. You don’t need a huge IT budget. You need awareness, good habits, and a plan.

At Preferred Communication Systems, we’ve spent more than two decades helping Chicagoland organizations protect their people, data, and reputations. We’ve seen what works and what doesn’t. Below are the 10 most common cybersecurity mistakes SMBs make, along with simple, actionable ways to avoid them.

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Investigating the Value of Managed IT Services

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Managed IT services can present a lot of benefits for small businesses. Since not many smaller businesses can afford to staff expert IT technicians, managed IT services are an attractive alternative that allows an organization to get the IT support and management they need to keep their business running efficiently. Today, we’ll go over all the benefits a managed service provider can present a small business,and just how a MSP delivers significant returns on your IT support investments.

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Why Managed IT is WAY Better Than Break-Fix IT

Why Managed IT is WAY Better Than Break-Fix IT

Every organization has mission-critical systems that they rely on in order to function, and the IT technician is responsible for keeping them running. Modern technology and best practices have given rise to a new way of managing business technology, one that knocks the traditional break-fix IT out of the water.

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Tip of the Week: 4 Security Best Practices that Every Employee Needs to Adopt

Tip of the Week: 4 Security Best Practices that Every Employee Needs to Adopt

Security is a hot-button issue for all types of businesses, but cyber security is such a complex subject that it’s difficult to jam-pack its many intricacies into one blog article. Sometimes understanding just a few ways to improve your business’s security practices can be a significant benefit for your organization.

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4 Ways to Avoid Distracted Driving While Still Being Productive With Your Phone

4 Ways to Avoid Distracted Driving While Still Being Productive With Your Phone

Business owners who spend a lot of time on the road, like during a commute or on a business trip, understand how difficult it is to use smartphones while driving. Despite the fact that it’s illegal in many places, some people refuse to put down their phones and concentrate on the task at hand: driving. Doing so puts not only themselves, but everyone else on the road at risk of an accident, which can lead to expensive insurance payments and vehicle maintenance costs.

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Alert: Fake Email Invoices Contain Ransomware

Alert: Fake Email Invoices Contain Ransomware

Ransomware is still on the rise, and the Federal Bureau of Investigation has labeled it as one of the biggest dangers to businesses of all kinds. Compared to other methods of spreading malware, ransomware has a unique return on investment that keeps hackers wanting more. One new variant of ransomware uses a phishing attack that’s tailored to your real-world address, which is exceptionally concerning for victims.

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41 Microsoft Software Titles Reached Their End of Extend Support or End of Life - In April Alone!

41 Microsoft Software Titles Reached Their End of Extend Support or End of Life - In April Alone!

You don’t need us to tell you that Microsoft has an extensive library of software products aimed at all kinds of businesses. But, of course, nothing good can last forever, and old solutions eventually give way to more versatile or efficient versions. When this happens, Microsoft stops supporting older software in order to provide better features and experiences to users of more recent versions.

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The Top 5 Smartphones on the Market Today, Vol. 1

The Top 5 Smartphones on the Market Today, Vol. 1

Years before Steve Jobs stood up on the stage in San Francisco and proclaimed Apple had brought you the future, the future he spoke of was already being developed, and in some cases utilized already by millions of people around the world. Cellular phone technology had been around for some time by 2007, but the iPhone, set in motion a mobile revolution.

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Tip of the Week: Chrome Extension Educates Users On Why Their Grammar is Bad

Tip of the Week: Chrome Extension Educates Users On Why Their Grammar is Bad

Grammar is quite complex, and it can be a problem for some people who don’t write or compose documents on a daily basis. One way that you can correct your writing, as well as learn why your writing needs correction, is by using a free Google Chrome extension called Grammarly.

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Aspiring Authors Beware: An AI Program Almost Won a Literary Award

Aspiring Authors Beware: An AI Program Almost Won a Literary Award

Even if artificial intelligence is still a long ways off, people always try to emulate it and push it toward greater heights. One of the best, most recent examples, is how an artificially intelligent program co-wrote a short novel (or novella) that almost won the Hoshi Shinichi Award. If it won the award, it would have been groundbreaking, but the fact that it came so close to doing so begs the question: how long will it be before computers can emulate human creativity?

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From Magnetic Tape to the Cloud: A Brief Look at the Past 60 Years of Data Storage

From Magnetic Tape to the Cloud: A Brief Look at the Past 60 Years of Data Storage

Data storage is such an important part of today’s business environment, but when was the last time you took the time to consider technologies that came before? Technology that exists today couldn’t possibly have existed 50, or even 20 years ago. How have the leaps and bounds made in the tech industry affected the status of data storage, and what does this trend mean for small and medium-sized businesses?

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Tip of the Week: How to Effectively Take Advantage of Multiple Displays

Tip of the Week: How to Effectively Take Advantage of Multiple Displays

One of the best ways businesses are providing employees with the means to be more productive with their workstations is by issuing them multiple displays. There are various advantages and disadvantages to using multiple displays that you should be aware of.

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How to Tell When Your Network is Stretched Too Thin

How to Tell When Your Network is Stretched Too Thin

A network is arguably one of the most important assets that your business has. It keeps your team connected to crucial information and mission-critical applications. This is perhaps why it’s so irritating when your network acts up. You should be on the lookout for even the slightest problem with your network, as even a small change could be a sign of bad things yet to come.

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Why Does Rebooting Your PC Take Care of So Many Issues?

Why Does Rebooting Your PC Take Care of So Many Issues?

When you call tech support, you’re probably going to get the same response every single time: “Have you tried turning it off and on again?” There’s a reason that this happens so often, and it’s because restarting your computer is a great, low-tech way to resolve some basic issues with your system. However, it’s still good to be cautious about more serious issues that a reboot won't fix. We’ll walk you through what a reboot does, and it can be effective at fixing minor issues with your PC.

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Tip of the Week: Know When Your Windows OS Expires and Why it Matters

Tip of the Week: Know When Your Windows OS Expires and Why it Matters

By design, Microsoft’s operating systems aren’t built to last forever. Due to the fact that technology is always changing, new operating systems with better security and improved capabilities are routinely needed. Microsoft gets users to transition from an older OS to a newer one by ending support for the older one. This begs the question, how long until Microsoft pulls the plug on your OS?

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      Latest Blog Entry

      For most law firms, compliance feels like a necessary headache, something you manage just to avoid penalties, not something that helps you win clients. But what if the very systems and safeguards you put in place to stay compliant could also become one of your strongest diff...

      Latest News

      Preferred Communication Systems Acquires Business System Solutions’ Grand Rapids Operations, Expanding Midwest Footprint

      GRAND RAPIDS, MI, UNITED STATES, December 3, 2025 -- Preferred Communication Systems (Preferred), a leading provider of Managed IT and Cybersecurity services headquartered in Chicago, Illinois, proudly announced the acquisition of Business System Solutions’ (BSS) Grand Rapids location.

      This strategic acquisition enhances Preferred’s presence in the Midwest and strengthens its commitment to helping small and mid-sized businesses achieve peace of mind and a better bottom line through technology.