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Preferred Blog

Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

These Technologies Can Help Build Better Customer Relationships

These Technologies Can Help Build Better Customer Relationships

Communication is critical if you want to maintain positive working relationships with your customers and clients. If you want to optimize communication, you should be considering the latest and greatest technology solutions that provide operational benefits as well.

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5 Tools All Businesses Need to Maximize Their Effectiveness

5 Tools All Businesses Need to Maximize Their Effectiveness

The small business owner has to be diligent in the way they spend their company’s resources. Technology, and the automation that it often brings, can work to make your business more agile and efficient, but traditionally it does come with substantial upfront costs. Additionally, it means committing big chunks of money on management, maintenance, and regular upgrades. Let’s take a look at how other small businesses have been investing in technology to help you determine what you should be prioritizing.

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Tip of the Week: How to Get Your Remote Workers to Be More Productive

Tip of the Week: How to Get Your Remote Workers to Be More Productive

Remote work has been growing for years, but as it becomes more commonplace it becomes more difficult for business owners and managers to ascertain how engaged a remote employee is. This week, we thought we’d discuss a couple of ways that you can keep your remote employees engaged and productive. 

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How to Get Value from Your Technology Investments

How to Get Value from Your Technology Investments

You’ve no doubt noticed that innovation is motoring ahead and a lot of businesses are now implementing technology to help build efficient, reliable processes to improve business operations and customer satisfaction. Unfortunately, many companies hang on to outdated methods for evaluating and implementing technology and it results in substantial lost value. Today, we will go through a few ways you can get the value your business needs from its technology decisions. 

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Avoid these 3 Things When Making Technology Decisions

Avoid these 3 Things When Making Technology Decisions

Your business’ technology is a great tool, or at least it can be. Like any other part of business, getting value out of your business’ technology is essential. In order for you to see the kind of value from your tech that you’d expect, you first need to approach it by making good decisions. This month, we wanted to go over a few ways that you could fall into a trap with your IT.

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Who’s Behind the Wheel of Your Business’ Technology?

Who’s Behind the Wheel of Your Business’ Technology?

There are countless issues that could arise when it comes to managing and maintaining your technology, but the people who are in charge of the process should not be one of them. If you don’t have a dedicated IT team to take care of your business technology, you might not be properly maintaining your technology. Thankfully, there are ways to get around limited resources, and it might not be what you think.

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Getting the Right Communications Tools Can Really Help a Business

Getting the Right Communications Tools Can Really Help a Business

Business success relies in large part on communication. Any product or a service is entirely useless if there is no way to share or request information. Whether the communication is internal or external, the method upon which your business relies should be simple yet effective. This month, we will analyze the different methods of communication your business can use.

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Communication Tools Your Business Needs to Consider

Communication Tools Your Business Needs to Consider

The software you choose to use for your business largely defines the capabilities of it. When it comes to communications there are some very standard options that you probably already have and then there are some more innovative options that can have significant benefits for your staff. Let’s take a look at some of the standard communications options a business might use and how they can use technology to crank it up a bit.

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E-Waste is a Massive Problem that We Can All Help Fix

E-Waste is a Massive Problem that We Can All Help Fix

Discarded electronics, including the hardware that so many businesses cycle through, are a big problem—and not one that we can ignore for a variety of reasons. Let’s explore the issues surrounding e-waste, as well as what can be done to reduce it.

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Four Problems that Can Undermine an IT Project

Four Problems that Can Undermine an IT Project

It might be an understatement to suggest that things don’t always go smoothly in business. The truth is that when one problem is solved, another is often created. This is why we lean on our technology. These “solutions” are intended to fix many of the speedbumps, but that doesn’t mean that choosing, deploying, and supporting these systems don’t come with some problems as well. Today, we look at three reasons an IT project could fail. 

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What’s Going on With the Microprocessor Shortages?

What’s Going on With the Microprocessor Shortages?

There is a microprocessor shortage influencing all kinds of businesses around the globe, and it’s only going to get worse following the Russian invasion of Ukraine. Ukraine produces somewhere between 45 and 54 percent of the world’s semiconductor-grade neon, something which is absolutely crucial to the creation of microchips. The invasion has put a halt to neon-refinement companies Ingas and Cryoin, and as you can imagine, this puts a massive strain on an already struggling supply chain.

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Three Ways to Help Your IT Budget Go Further

Three Ways to Help Your IT Budget Go Further

Running a business can be stressful, and if you can’t find time to juggle the countless variables that are at play every day of the week, you’ll quickly find yourself falling behind what needs to be done. Technology is one such area where falling behind is easy, especially when it comes to purchasing and implementing new tools. Unfortunately, your IT budget is not limitless, so how can you make the most of it? Let’s take a look.

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The False Dichotomy of Smart Technologies

The False Dichotomy of Smart Technologies

For years, we’ve heard about how machines are coming for our jobs. We may even know some people who have been replaced by machines of some sort. This has given workers an overarching fear that once the machines are smart and capable enough to do what they do, that they will be out on their cans with few real options. This is mostly a fallacy. Today, we will explore the notion that machines are out for our jobs and how they may actually work to make our jobs better. 

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IoT Strategies that Won’t Put Your Business at Risk

IoT Strategies that Won’t Put Your Business at Risk

The Internet of Things is growing at a rapid pace, and you have to take it into account if you want to maintain a safe and effective office infrastructure. Thankfully, you don’t have to do this alone; we’re here to help you with three key tips to help you get the most out of your Internet of Things devices without putting your organization at risk.

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Technology That You Don’t Need to Pay Attention To

Technology That You Don’t Need to Pay Attention To

The most successful businesses are those that are always seeking to improve what they offer—oftentimes, taking a successful element and simply making it more efficient to deliver. In the past, this basically meant that businesses needed to have their employees work more quickly. However, today’s improved technology and the automation that it makes possible have delivered a much more consistent option.

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Automation Any Business Can Fit In Their Business Plan

Automation Any Business Can Fit In Their Business Plan

In modern businesses, automation can be implemented in a lot of ways, but for small businesses, it may be more difficult to find ways to incorporate time-saving automation. In this week’s blog we’ve decided to point out a few ways even the smallest business can use automation to their advantage and give their employees the freedom to focus on revenue creating processes. 

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Get More Efficient with Technology and Shifts in Strategy

Get More Efficient with Technology and Shifts in Strategy

Collaboration is important for many businesses and it is something that takes some time to master. In fact, a lot of businesses that do pretty well struggle when it comes to getting their project teams and operational staff to work together. Today, we thought we would take a look at technologies and strategies that will not only help collaboration, but can promise rises in productivity as well. 

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Using IoT to Take Control of Your Supply Chain Issues

Using IoT to Take Control of Your Supply Chain Issues

The Internet of Things is a collective body of connected devices that perform various functions, most of which are devices that traditionally did not utilize Internet connectivity in the past, like thermostats or appliances. However, the Internet of Things can be used for so much more than controlling the heat in the office while you are away; it can be used to automate and manage a supply chain, too.

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VoIP’s Versatility Delivers Great Value

VoIP’s Versatility Delivers Great Value

Voice over Internet Protocol, or VoIP for short, is a truly exceptional service that all businesses should take advantage of if at all possible. Long story short, the traditional telephone system is archaic by today’s standards, and it should be replaced with a more dynamic and flexible solution in VoIP. Today we wish to discuss the various benefits you can expect to receive from implementing a VoIP solution for your business.

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AI Impacting the Healthcare Industry in Interesting Ways

AI Impacting the Healthcare Industry in Interesting Ways

Healthcare is one industry that consistently operates under an immense amount of pressure, and as such, professionals in the industry are always trying to find new and innovative ways to make things more manageable. The latest technology to aid in this trend is artificial intelligence, or AI, and it has proven to be a considerable asset for the industry. Here are some ways that AI has changed the way healthcare manages particularly stressful situations for the better.

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      2020 Best Places to Work in Illinois

      Preferred has been named as one of the 2020 Best Places to Work in Illinois. The awards program began in 2006 and is promoted by The Daily Herald Business Ledger in partnership with the Illinois Chamber of Commerce, MRA-The Management Association, the Small Business Advocacy Council and Best Companies Group.