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Social distancing has more or less confined many to their homes, and so many people have begun to adopt remote working to stay busy and to keep their workplaces operational. One way to assist these activities, VoIP (or Voice over Internet Protocol) is a massively helpful tool that many businesses use. Here, we’re going over why this is.
We’ll begin by reviewing the current situation.
As COVID-19 continues to make the workplace too risky to spend time in unless it is absolutely necessary, many people have committed to isolating themselves in their homes. Fortunately, we have the technology today that allows work to still be done in this situation. Thanks to the capabilities of VoIP technologies that lean on cloud solutions, remote work and collaboration become possible.
Let’s explore how:
If they’re going to work from home effectively, your employees will need the tools for the job, just like they would in the office. This includes a workstation, whether it's a laptop that travels with them or a workstation capable of accessing their resources remotely. It could also include a desk phone, which is something that is much more difficult to transfer from location to location, or at least, it once was.
VoIP now allows for this, as it runs the phone through the Internet instead of a separate dedicated line. Thanks to VoIP, your employees can make business calls with the same number they have in the office, without needing to be in the office itself. Software on their workstations, or an application on their mobile device, gives them access to their calling capabilities--along with many other features--even from home.
Furthermore, it isn’t as though your employees will no longer need to discuss business operations as they are working from home. Communications will still be critical, but residential services just aren’t secure enough to freely talk about these matters over the phone or even a personal Internet connection. Efficiency just isn’t worth sacrificing your security for.
VoIP can help you to mitigate these challenges. By using a VPN (virtual private network) in tandem with your VoIP solution, your conversation will be shielded by a tunnel of encryption.
Many VoIP platforms will incorporate additional communication tools, such as video conferencing, to increase their functionality. Conferencing allows you to have a face-to-face discussion with the other parties involved. This can help reduce the isolated feelings that many remote workers can develop, on top of improving the quality of your communications.
Find out more about VoIP solutions and how you can adopt them yourself! Give Preferred a call at 708-781-7110 today.