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Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Outsource IT Maintenance to the Pros and Worry Less About Malware and Breakdowns

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Vince Arden

Friday, June 23 2017

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Information technology is a necessity in today’s world. No matter the industry, IT solutions play a major part in daily operations, so businesses need their solutions to be in working order. In order to ensure that they are, many have turned to managed service providers.

A managed service provider works differently than the old school break-fix model. Rather than leaving you to manage your technology and only performing maintenance once a system has failed, the MSP takes steps to ensure that your IT is more reliable and is better suited to your business’ particular needs. Perhaps most importantly, an MSP will maintain your IT for you, ensuring that business-disrupting events are avoided whenever possible.

Let’s run through a scenario to show exactly how entrusting an MSP can benefit your business.

Managing a business comes with many responsibilities, so it’s only natural that some things may fall by the wayside every now and again. However, if installing an updated version of one of your solutions to each workstation is repeatedly pushed back in favor of other needs, your business will be missing out on some very real benefits.

For instance, there may be a serious vulnerability in the version of the program you’re running that this update fixes. Without the update, you are left vulnerable to an attack that could potentially end up causing your business to fail. Yet there just isn’t time in the day to commit to updating every employee’s workstation, and that’s assuming that you’re even aware that the update is available. After all, you’re still trying to manage your other responsibilities, too.

With managed services, your MSP will make sure to keep their eye on your technology, and check for updates regularly, on your behalf. This ensures that your applications aren’t missing updates just because nobody knew about them. Plus, your MSP can remotely run the update installation during the company’s off-hours and avoid creating downtime for employees.

This has been just one example of how managed IT services can benefit a business. To find out more about what a managed service provider can do for your business, reach out to Preferred at 708-781-7110.

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IT Support Outsourced IT Managed IT Services

About the author

Vince Arden

Vince Arden is the founder and President of Preferred Communication Systems. He is a graduate of DeVry University with over 30 years of experience in the IT industry. In addition to providing leadership in sales, marketing, project management, and service delivery at Preferred, Vince provides Virtual CIO-level services for the 4th-largest Realtor Association in the nation and to an Inc. 500 fastest growing company. He has been interviewed by industry publications like Redmond magazine, CRN News, and Continuum for his expertise related to cloud computing and the managed IT services industry. He also lends his voice as a contributing author for the Cloud Business Review.

His core purpose is to, "Help people achieve their greatest potential in work and L.I.F.E." He passionately works toward making this a reality in every aspect of life, including his areas of expertise, such as thought leadership, ideation, communication, team building, and Servant Leadership. Vince models building strong relationships, both with his team at Preferred and with his clients. He strives to build a network of people he can embolden to work smarter, so that they may ultimately be able to live better.

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