We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy.

croom new

Preferred Blog

Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Looking at AI’s Runaway Advancement

Looking at AI’s Runaway Advancement

Artificial intelligence, or AI, is just one way of describing the concept of machine learning technologies. AI has grown considerably over the past couple of years, so much that automation as we know it today wouldn’t exist without it. Throw in some data-driven insights and you have a technology that has cemented itself for use in a business environment, but there are some concerns with how fast it is growing and evolving.

Defining Artificial Intelligence

If you’ve seen the AI on display in movies and on television, the kind that quickly becomes so advanced that it threatens all sentient life, you’ve seen a science-fiction depiction of AI that is not necessarily grounded in reality. AI is often characterized as a technology that grows too fast and spirals out of control, eventually overthrowing humanity and acting of its own volition. One recent leak from the US Air Force in which the AI system saw the human operator as an enemy is one such instance that has been, at this time, denied by the U.S. Department of Defense. Whether or not this is a true story, however, is not why we are here today.

The kind of AI used by businesses is built around automation. Many tools use machine learning as a way of automating specific tasks that would typically slow down processes and systems. This is the type of AI we are examining today.

Let’s look at some ways that businesses use AI and automation to improve their processes and productivity.

Better Customer Experiences

A business cannot last long if they don’t have a consumer base, especially in today’s competitive business environment. The biggest use of AI in business is perhaps the use of AI chatbots on the support side of the house to help consumers get the help they need, when they need it. This means that the human typically responsible for such work can instead focus their efforts elsewhere, or help consumers with more complicated requests.

Improved Business Knowledge

AI and automation can be used to help improve countless processes within your organization, and it’s all thanks to AI and automation allowing for data insights and analytics. Collecting all of the data is one thing, but sifting through it and gleaning insights from it is another story altogether. AI can handle it faster and more efficiently than any human resource could, allowing businesses to both learn and act much faster than they typically would be able to.

But How Fast is it Advancing?

Some industry leaders believe that these technologies are growing too fast for comfort, depending on who you ask. As demand for these solutions increases, people feel like they are losing control over their technology, and since AI tools are growing so fast, humans often feel like they have to slow the technology down to keep it from going too wild with the data at hand.

Here are some of the major concerns people have with AI:

  • AI-fueled automation creates problems for organizations to keep workers.
  • Making workers depend too much on technology and are less productive.
  • Information that is unreliable is being shared because of its prevalence of it.
  • A complete lack of oversight.
  • The creation of dangerous malware.

Are you considering implementing artificial intelligence systems for your business? Preferred can help you make the most of them. To learn more, call us today at 708-781-7110.

Good Communication is Critical, Incredible Communi...
Industrial IoT is Bringing Big Data to Manufacturi...
 

Comments

No comments made yet. Be the first to submit a comment
Guest
Already Registered? Login Here
Guest
Sunday, October 13 2024

Captcha Image

Sign Up for Our Newsletter

  • First Name *
  • Last Name *

      Mobile? Grab this Article!

      Qr Code

      Blog Archive

      Latest Blog Entry

      Over the past few years, huge scamming operations have operated in Southeast Asia, and now they are spreading. These scams—known as pig butchering scams—cause serious harm, as in an estimated $75 billion worldwide in 2023. With these sorts of operations spreading, let’s go o...

      Latest News

      Best Places to Work - 5 YEARS STRONG!!

      Preferred is once again, honored for being a Best Place to Work for the fifth straight year!  Our team is what makes Preferred a Best Place to Work.  

      Daily Herald Suburban Business 2024 Best Places to Work Honorees The Daily Herald Suburban Business has announced the names of 51 companies, in 5 categories of competition, that are honored as the 2024 Best Places to Work in Illinois. This statewide survey and awards program was designed to identify, recognize and honor the best places of employment in Illinois, benefiting the state's economy, its workforce and businesses.