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Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

AI is Offering Substantial Improvements to Small Businesses

Preferred Blog Technology

Vince Arden

Monday, November 13 2023

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Artificial Intelligence is beginning to sweep over modern computing and it can present some stark benefits for a business. AI has been deployed in various ways to help streamline your operations. Let’s look at five ways AI is helping businesses be their best.

Customer Service Chatbots

Many small businesses use AI-powered chatbots to handle customer inquiries and provide instant responses. These chatbots can answer frequently asked questions, assist with basic problem-solving, and even guide customers through the purchasing process.

Data Analytics and Insights

AI tools help small businesses analyze large sets of data to extract valuable insights. This can include customer preferences, market trends, and promoting decision making that results in operational efficiency. By understanding patterns, AI can help business owners make informed decisions, while learning more as more data is incorporated. These insights will presumably give leaders the information needed to make solid business decisions.

Personalized Marketing

AI enables small businesses to create targeted and personalized marketing campaigns. By analyzing customer behavior and preferences, AI can automatically recommend products, send personalized offers, and change the way a business communicates with existing customers.

Inventory Management

Small businesses often struggle with managing inventory efficiently. AI can help by predicting demand based on historical data, optimizing stock levels, and automating reordering processes. This ensures that businesses have the right amount of stock to meet customer demand.

Cybersecurity

Small businesses are increasingly using AI to enhance their cybersecurity measures. AI algorithms can detect and respond to potential security threats in real-time, helping to protect sensitive data and prevent unauthorized access. This is crucial for maintaining customer trust and compliance with data protection regulations.

These are just a few examples, but the possibilities are vast. AI continues to evolve, offering small businesses extremely innovative solutions that work to improve the way they do business. If you would like to learn more about how AI fits into the business world and can work wonders for you, give us a call at 708-781-7110 today.

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About the author

Vince Arden

Vince Arden is the founder and President of Preferred Communication Systems. He is a graduate of DeVry University with over 30 years of experience in the IT industry. In addition to providing leadership in sales, marketing, project management, and service delivery at Preferred, Vince provides Virtual CIO-level services for the 4th-largest Realtor Association in the nation and to an Inc. 500 fastest growing company. He has been interviewed by industry publications like Redmond magazine, CRN News, and Continuum for his expertise related to cloud computing and the managed IT services industry. He also lends his voice as a contributing author for the Cloud Business Review.

His core purpose is to, "Help people achieve their greatest potential in work and L.I.F.E." He passionately works toward making this a reality in every aspect of life, including his areas of expertise, such as thought leadership, ideation, communication, team building, and Servant Leadership. Vince models building strong relationships, both with his team at Preferred and with his clients. He strives to build a network of people he can embolden to work smarter, so that they may ultimately be able to live better.

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