One major technology pain point businesses have revolves around communication. If your clients and prospects can’t effectively reach your staff, customer support and productivity is weakened. Customers need more out of your phone system, and VoIP solutions offer more features with less expenses.
As defined by Gartner’s IT glossary, Voice over Internet Protocol (VoIP) is:
[...] based on an IP standard that is capable of transporting voice and data packets over the same network. Unlike circuit-switched networks, IP doesn’t require a dedicated connection for an entire call. Voice signals are converted to packets that are sent across the network and reassembled in the correct order when they reach their destination. VoIP services can be deployed over the Internet or private IP networks (LAN/WLAN).
Why should your business invest in a powerful VoIP solution? There are several reasons, but the most prominent one is that it’s a huge opportunity to save on your business’s operation expenses. Here are three reasons why VoIP is a significant contender for your business’s primary communications solution.
Preferred has all of the tools and skills available to equip your business with powerful VoIP solutions that let you stay connected with both your customers and your employees. Depending on your business’s unique needs, you might need more than simple IP voice services. We can equip your business with video chat, instant messaging, and much more, as needed. Just give us a call at 708-781-7110 to learn more.
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Preferred has been named as one of the Best Places to Work in Illinois in 2020, 2021 and 2022. The awards program began in 2006 and is promoted by The Daily Herald Business Ledger in partnership with the Illinois Chamber of Commerce, MRA-The Management Association, the Small Business Advocacy Council and Best Companies Group.