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Preferred Blog

Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Installing a VoIP Platform Can Be Good for Your Business

Installing a VoIP Platform Can Be Good for Your Business

There aren’t many technological assets as important for a business as its communications solutions. Today, there are plenty of different solutions that businesses can use to interact with other people in the company, but for communications with customers and vendors, the telephone is still the best and most utilized. Today, we will look at business telephone systems and why choosing Voice over Internet Protocol simply makes sense for your business. 

Antiquated Strategies and Technologies

If you’re still relying on the traditional telephone system of yesteryear, you could be making your job more difficult than it needs to be. Businesses that still use traditional telephone systems have limited ability to grow and expand. Adding new users can mean adding new telephone lines (running wire) and extensions, a process that’s not necessarily easy.

The most logical course of action is to figure out how your business can get away from traditional telephone providers. After all, these are the same organizations that are known to provide bundles filled with services you don’t need. Plus, running telephone wires and adding new users or phone numbers can be quite the hassle, one that you don’t have to worry about with a more dynamic solution.

Get a Cutting-Edge Telephone System

The VoIP system utilizes your existing broadband connection to make and receive calls, send messages, and even run video conferences. With great new features that easily outclass the traditional telephone system, VoIP is a sustainable and investment-worthy technology for any business.

Some features you can gain with VoIP include:

  • Automated Attendant
  • Advanced Call management
  • Find Me, Follow Me
  • Voicemail
  • Caller ID
  • Call Transcription
  • Call Recording
  • Video Conferencing
  • Text Messaging
  • Call Forwarding
  • Call Monitoring
  • Auto Queuing
  • Built-In Analytics
  • Additional Mobility

...and much more.

If you would like to learn more about how else your organization can benefit from VoIP, call the IT professionals at Preferred today at 708-781-7110.

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