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About Us Banner Image

The story of our rich heritage began in 1991.

It all started with two guys, who went to high school together, seeing a need in the market for a company that provided both voice and data services. From there, the vision to create and build Preferred was born. In 2014, Preferred was purchased by co-founder, Vince Arden, and his wife, Christine Arden. Vince, a graduate of DeVry University, took on the role as President of the company, providing vision, building a strong leadership team, and developing new business. Christine, an MBA from St. Xavier University, has provided expertise in various roles at Preferred over the past 24 years and has vast knowledge of IT service delivery and procedures. She was named Chief Operations Officer and is implementing and refining our world class service methodology.

While our company has evolved over time, our capability to consistently meet and exceed our customers' high expectations remains the same. Over the past 24 years, we have successfully served over 500 businesses that rely on technology to maximize staff productivity and profitability. We continue to demonstrate a strong commitment to providing unrivaled service, professional staff with extensive expertise, and results-based performance.

Today, Preferred is a leading provider of world class business technology solutions and services that consistently delivers peace of mind and a better bottom line. Our company's solutions portfolio includes SmartOffice (cloud services), Total Network Care (managed IT), VoIP (phone), Cloud Secure (business backup & disaster recovery), and SiteSecure (network & video security).

Our Formula

Over the past 24 years we have developed a formula that consistently produces a world class experience for our clients time and again. This formula is what we call the Preferred Way.

  • Unrivaled Service | Customer Service that Exceeds Expectations
  • Sensible Insights | Sharing Knowledge that Creates Awareness
  • Clear Solutions | Tailored solutions that Achieve Success

Our Vision

Built on a foundation of great solutions and employees with a passion for service, our vision is to be recognized as the best places to work in Illinois with a client service base of 1000 users actively utilizing our world class services.

We're a 24 year old company that continues to think like a start-up. We're never satisfied with the status quo. Our client's needs are always changing and evolving, so we adapt and strive to always develop new solutions that continue to help them achieve success. We're about finding better ways to provide unrivaled service and better customer computing and communication solutions – where, when, and how they want it delivered. Our team will always define the goal and go after it. Growth will come about if we stay true to our values and vision, work collectively, and enjoy the shared success both Preferred and our clients will experience together.

Read More about Our Core Values!

Vince Arden, CEO

Vince Modified PCSI20th 0047

Join Our Team

Join Our Team

We are always looking for talented people to join our team! Find out what positions we have available or send us your resume and we will try and put you in a position that fits your skill set.

Open Positions

Latest Blog Entry

In the wake of Hurricane Beryl, businesses have another reason to reflect on data backup, disaster recovery, and business continuity. Since the hurricane made landfall in Texas, despite being downgraded to a tropical storm, it still caused over $5 million in damage to island...

Latest News

Best Places to Work - 5 YEARS STRONG!!

Preferred is once again, honored for being a Best Place to Work for the fifth straight year!  Our team is what makes Preferred a Best Place to Work.  

Daily Herald Suburban Business 2024 Best Places to Work Honorees The Daily Herald Suburban Business has announced the names of 51 companies, in 5 categories of competition, that are honored as the 2024 Best Places to Work in Illinois. This statewide survey and awards program was designed to identify, recognize and honor the best places of employment in Illinois, benefiting the state's economy, its workforce and businesses.