Firm:
Preferred
Education:
Bachelor's Degree
Branch:
IT Team
Experience:
Mid Career (2+ years of experience)
Work city:
Tinley Park
Work start:
18.04.2017
Created:
18.04.2017
Hits:
4032
Position Title: Level II/III – Network & Technical Account Specialist (TAS)
Overview of Position:
We are looking for a confident, outgoing person that loves working with technology, troubleshooting problems and enjoys the satisfaction that comes from helping people with their technology problems.
This individual will be responsible to perform the necessary network administration, troubleshooting, maintenance and IT documentation for the Total Network Care (TNC) managed service clients, which are assigned to their responsibility. This will occur onsite and remotely as needed or scheduled.
As a Technical account specialist you will be encouraged to identify areas of need in the client’s technology or day to day operations and provide that feedback to the account manager for possible sales opportunities.
This team member will also be responsible to implement new technology solutions to address client needs that are provided by the Account Manager or sale team.
This position requires an ongoing desire to acquire new skills to ensure technical competency and to also to keep pace with the evolution of the IT industry.
Additional Skills Needed:
What we expect from all Preferred employees:
What’s in it for you:
Preferred has been named as one of the Best Places to Work in Illinois in 2020, 2021 and 2022. The awards program began in 2006 and is promoted by The Daily Herald Business Ledger in partnership with the Illinois Chamber of Commerce, MRA-The Management Association, the Small Business Advocacy Council and Best Companies Group.