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Preferred Blog

Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What Does Great IT Support Look Like?

What Does Great IT Support Look Like?

Technology is a major pain point for just about all businesses, whether you’re a small mom-and-pop store or a medium-sized (and quickly growing) name in your community. You’ll always have the technology to upkeep, from computers and servers to software solutions or point-of-sale registers. This month, we want to discuss how managed IT solutions can help you maximize your resources by offering a simple, easy, and cost-effective alternative to hiring multiple in-house technicians.

Managed IT Saves Money

If you have experience hiring technicians with the necessary skills, qualifications, and certifications to take care of your business’ technology, you know that the right talent comes with a hefty price tag. What’s more, depending on your company’s policies regarding health insurance and other benefits, you might have other hidden costs associated with onboarding a new employee… and that’s after you’ve got them to commit to your business. The employee search is an entirely different monster. Managed IT offers the same benefits of an in-house IT technician—nay, an entire team of technicians—for a fraction of the overall cost.

Managed IT Saves Time

When you have a problem with your technology, you want to ensure it gets looked at as soon as possible. The reason for this is simple: downtime, or time when your business is not operating at an appropriate capacity. SMBs already struggle enough to compete against larger organizations with larger workforces. You need your team to be productive with the time they have. You can give them this productivity with managed IT. Your provider can work with your staff as their dedicated point-of-contact for any and all technology-related issues.

Managed IT Saves Energy

Furthermore, you need your IT staff to be on top of their game at all times to guarantee they can promptly and efficiently address issues. If you have internal IT resources, they are likely stretched too thin as it is. Even a small business has a lot of technology to consider from a technician’s perspective, and when you have limited IT help, it’s not surprising to find that there is too much to do and not enough hands to get it done. Outsourcing IT to a managed service provider can make everyone’s workload a lot more manageable.

The Importance of Your IT is Not Lost On Us

If any company knows how vital technology is to running a successful organization, it’s us here at Preferred. We understand that you started your business because you have a vision for goods or services you want to provide for the Chicagoland community. Don’t let your IT hold your business back from delivering the best and most competitive goods and services you can to your customers or clients.

To get started with managed IT from Preferred, call us today at 708-781-7110.

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