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Preferred Blog

Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

These Communications Tools are Driving Modern Businesses

These Communications Tools are Driving Modern Businesses

Imagine doing your job without the advanced communications tools that you have access to. It would make things much less efficient. Most organizations use all types of different solutions to be able to support their workforce and customers, but in today’s business, there are three solutions most organizations have come to depend on. Let’s take a look at these three today.


Email remains a fundamental communication tool for businesses. It is often used for formal communication, document sharing, and marketing. Many businesses use email for internal communication among employees as well as for external communication with clients, partners, and vendors. Email gives users the ability to attach files, and manage conversations, and often comes with some pretty advanced features as far as software integration goes. 

Voice Over Internet Protocol

VoIP has become a serious contender in the telephony space given organizations’ reliance on their Internet connections. Essentially, VoIP is a feature-rich telephone service that allows organizations to get the advanced features they need, without the need for dedicated telephone wires. Using VoIP-enabled phones and mobile applications an organization can get the telephone coverage they need, as well as access to video conferencing and a myriad of call-management features that any modern business is likely to depend on. 

Collaboration Apps

Collaboration apps provided a centralized place for team communication, allowing for real-time messaging, file sharing, and the creation of different channels for specific topics or projects. Not only do these platforms give teams the ability to sufficiently manage their projects and services, they also have many software integrations and integrated file sharing that make business more efficient.

If your business doesn’t have a comprehensive plan for its communications and needs some help choosing the right solution for you, give the IT professionals at Preferred a call today at 708-781-7110.

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