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Preferred Blog

Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Seven Ways VoIP Makes Business Better

Seven Ways VoIP Makes Business Better

Voice over Internet Protocol (VoIP) has become an indispensable tool for businesses, with over 30 percent of them adopting it as their primary means of communication. Beyond its telephony capabilities, VoIP plays a pivotal role in modern collaboration by seamlessly integrating with various communication and collaboration tools. Here are seven ways in which VoIP enhances collaboration.

Integrated Unified Communication Platform

VoIP consolidates voice, video, and messaging services into a unified platform, enabling users to communicate seamlessly through different channels. This integration fosters real-time communication, eliminating the need for disjointed communication tools.

Flexibility and Mobility

VoIP systems are incredibly flexible and can be utilized on a variety of devices, including smartphones, tablets, and computers. This mobility empowers employees to collaborate from anywhere with an internet connection, promoting remote work and flexible work arrangements.

Integration with Collaboration Tools

Many VoIP systems seamlessly integrate with other collaboration tools like project management software, email, and document sharing platforms. This integration streamlines communication and collaboration, enabling users to access relevant information and resources during discussions.

Video Conferencing

VoIP technology is a cornerstone of video conferencing solutions, simplifying virtual meetings and real-time collaboration. Video conferencing enriches communication by providing visual cues, screen sharing, and the ability to see participants during meetings, revolutionizing interactions for geographically dispersed teams.

Robust Scalability

VoIP systems easily adapt to accommodate growing teams and changing communication needs. Today's VoIP platforms, often available as Software-as-a-Service (SaaS), offer crucial scalability for expanding businesses in need of additional communication resources.

Cost-Effective Communication

VoIP often offers significant cost savings compared to traditional phone systems. It allows businesses to make long-distance and international calls at lower rates, eliminating the necessity for maintaining separate phone lines and reducing mobile expenses.

Centralized Management

VoIP systems often come equipped with centralized management tools that simplify configuration, monitoring, and maintenance of the communication infrastructure. This centralized control ensures smooth operations, enhancing collaboration within the organization.

VoIP technology is a cornerstone of modern collaboration, offering a cost-effective, flexible, and feature-rich communication solution that seamlessly integrates with various collaboration tools. It empowers organizations to communicate and collaborate efficiently, regardless of whether their teams work in the office or remotely, and caters to a wide range of communication requirements.

If you want to explore how VoIP can save your business money and provide the robust communication it needs, don't hesitate to contact the IT professionals at Preferred today at 708-781-7110.

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